Implementation Services 2018-07-19T22:37:46+00:00
Azzier Maintenance Software

Azzier Implementation Services

In 1979 Tero developed it’s first Computerized Maintenance Management System (CMMS) for the mining industry. Over the decades the tools and technology have changed significantly, but our core ideals of excellent service, uncompromising support and complete client satisfaction have remained.

The Professional Services Group at Tero includes qualified CMMS Project Managers with years of experience who can develop detailed plans in consultation with your maintenance and operations staff to ensure a smooth CMMS implementation. Our team draws on years of experience to ensure that your CMMS system fully meets your short, mid and long-term goals.

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According to a leading advisory company as many as 80% of CMMS implementations are not successful.

We’ve been delivering success for over 39 years!

Implementation Plan Schedule & Support

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Project Implementation Plan

Project Implementation Plan

This phase develops a clear understanding of the client’s goals and objectives and what will be required to achieve them.

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Application Design & Configuration

Application Design & Configuration

This phase entails the design and configuration of the Azzier system in accordance with the Implementation Project Plan.

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Training and Consultation

Training and Consultation

Users will gain the knowledge and understanding of how to use Azzier proficiently when executing standard CMMS functions.

Azzier Installation

Azzier Installation

Azzier Installation

The Azzier system will be delivered and installed for final testing prior to going “live”.


Ongoing System Improvements & Support

Ongoing System Improvements & Support

Our goal is to work with our partners over the long term to make on-going improvements.


Azzier is an extremely powerful maintenance management tool with immense depth and a broad range of features, benefits and innovations.

To fully understand the comprehensive nature of the solution we encourage you to contact a representative toll tree 1.866.818.8376.

Azzier Implementation Services

Experience You Can Trust – Results You Can Depend Upon

Project Implementation Plan

Almost 4 decades of installing, implementing and maintaining Computerized Maintenance Management Systems has demonstrated the benefits in preparing a detailed comprehensive Project Implementation Plan. This phase develops a clear understanding of the client’s goals and objectives and what will be required to achieve them.

The transfer of knowledge will allow your company’s decision makers to develop a clear vision of where they want to be tomorrow and in the years to come. In addition, this will allow your personnel to understand the abilities of Azzier and determine the resources required to complete a successful Azzier implementation.

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Upgrading Your Maintenance System

So you’re thinking it’s Time to Upgrade?

In this article we look at the many aspects of upgrading your current maintenance program. Are you prepared for the upgrade? Will you realize benefits from the upgrade? Are your people ready for it?

Read more about the upgrade process and things to consider first.

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Items that will be covered in the Project Implementation Plan include but are not limited to:

  • Define overall procedures to complete the Azzier implementation
  • Identify a Business Blueprint to achieve a common understanding of how Azzier will be utilized within your organization
  • Define roles and responsibilities
  • Identify current asset maintenance workflow at your organization’s
  • Make recommendations for improvements through the Azzier implementation
  • Define features and function within Azzier needed to fully accommodate business practices at your organization’s
  • Define screens and device compatibilities
  • Define module configurations
  • Define groups and divisions for security and system access
  • Define data transfer & Interfaces to corporate systems
  • Define timelines, milestones and measurable result points  (Gantt Chart)
  • Define training requirements
  • Address budgets and finalize cost estimates
  • Develop ongoing blueprint for continued system usage

Application Design & Configuration

As part of its implementation services Tero personal will assist in the configuration of Azzier.  Some of the services performed may include screen development, report development, process review and data transfers.  Tero will develop workflows and align and configure Azzier for optimal performance for each device in accordance with the Project implementation Plan.

The Project Implementation Plan will detail the steps involved in this phase in order to meet your organization’s objectives for the project.

Included in this phase are the following:

  • Screen development
  • Report development
  • KPI definition
  • Workflow design
  • Security integration/development
  • Data mapping design
  • Interface discovery
  • Data migration planning
  • Performance testing
  • Quality assurance testing

Installation & Training

The first step involves installing and testing on Tero servers. Both a Test and Production site will be developed where the former is used for training purposes. The Production site will only be used for real data and real-time use.

The basic philosophy at Tero regarding training is that education and product understanding are vital for the long term success of the project.  With the client’s resources and needs in mind, Tero will develop a detailed training schedule that will graduate end users and administrators for basic use and internal administration support.

Using the Test site, users will gain the knowledge and understanding of how to use Azzier proficiently when executing standard CMMS functions.

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Fast ROI and Hard Savings

A CMMS can provide a substantial and quick ROI.

In this article we examine how a Computerized Maintenance Management System (CMMS) can provide a potential quick ROI.

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Typical standard Azzier courses include but are not limited to:

  • Introduction to Azzier and basic features
  • Module overviews
  • Extended module functionality
  • Advanced features within Azzier as applicable to current implementation
  • Basic Reporting
  • Advanced reporting and report creation
  • Basic and advanced administration
  • Security and integration tools
  • Screen development

Application “Delivery” & Installation

Upon completion of all system configuration, development, and data transfer testing, the Azzier system moved from the test environment to production environment for final testing prior to going “live”.

All additional custom development, interface templates, and any additional modules are also installed and tested at this time.

The client has the option of having Tero personnel on site to ensure the smoothest go live day possible.

The system installation phase should be a multiple phased approach and will include:

  • Final data transfer
  • Install, test and commission production system in cloud
  • Install, test and commission any interfaces
  • Initiate Go Live

Ongoing System Improvements & Support

The Project Implementation Plan outlines the initial project and as new features are added and your team begins to work with the software, there is always the option to make changes or additions. The above phased approach is a high-level view and through our experience we find that the project generally encompasses many smaller phases over a longer period of time.

Our goal is to work with our partners over the long term to make on-going improvements.

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Importance of Asset Maintenance

Digital Asset Maintenance Services – Why It’s Becoming Increasingly Important

In this article we discuss the importance of CMMS for a broad range of applications.

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Included in the Annual Software Maintenance and Support Agreement are services for:

  • Telephone technical assistance (toll free number)
  • Azzier version upgrades (at no cost)
  • Database support


Azzier deployment

“Thank you for the follow-up.  I am comfortable speaking for the group that we found you very helpful, knowledgeable and enjoyed the training.  I personally look forward to unlocking some more of the power of Azzier in the coming months.”

Azzier deployment

“On behalf of everyone involved in the training last week, including myself, I wish to extend our heartfelt thank you and appreciation for your effort and commitment. Your blend of strong Azzier software knowledge and comfortable training style, allowed all of us to learn without awkwardness and set the stage for confidence to build.”


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